Telegram Integration Overview
Create a Telegram bot, protect the token, connect it to Wemblo, receive conversations in Smart Inbox and use automation.
Overview
Search Aliases: Telegram bot setup, BotFather setup, Telegram inbox, Telegram CRM
WHAT THE INTEGRATION ENABLES
- Telegram bot conversations.
- Telegram tab and All view in Smart Inbox.
- Automated information and qualification.
- Contact, source, tags and assignment.
- Notifications and approved updates.
- Human handover where supported.
- API/webhook-connected workflows.
MAIN CONCEPTS
| BotFather | Telegram's verified bot-management account. |
|---|---|
| Bot Username | Public unique username normally ending in bot. |
| Bot Token | Secret credential authorizing Bot API calls. |
| Webhook | HTTPS URL receiving Telegram updates. |
| Allowed Updates | Event types sent to Wemblo. |
| /start | Common command used to begin the bot conversation. |
RECOMMENDED SETUP ORDER
- Create the bot with BotFather.
- Configure display name, description and commands.
- Protect the bot token.
- Connect the token in Wemblo.
- Confirm webhook/update configuration.
- Send /start and a test message.
- Confirm Smart Inbox All and Telegram.
- Test automation, assignment and handover.
- Review groups or channels only when required and supported.
PROVIDER NOTES
Telegram controls Bot API behavior, rate limits, account status and platform availability. A bot does not automatically have permission to read every group message or publish to a channel. Group privacy and admin permissions must be configured carefully.
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