Connect OpenAI
Create an OpenAI API key in the selected project, connect it securely to Wemblo, choose an approved model and verify usage.
What this guide helps you do
Create an OpenAI API key in the selected project, connect it securely to Wemblo, choose an approved model and verify usage.
Who should use it
Workspace owners, managers, automation users and authorized technical users responsible for AI configuration or customer workflows.
Before you begin
- Use the correct workspace and minimum required role.
- Use a business-controlled provider account where applicable.
- Understand provider billing, usage and data settings.
- Use fictional Pakistan test data.
- Define human handover before enabling automatic replies or calls.
Main concepts and fields
| Concept / Field | Meaning or Use |
|---|---|
| API Dashboard | OpenAI platform area for projects, keys and usage. |
| Project | Container for keys, permissions and usage. |
| API Key | Secret used by Wemblo. |
| Model | Approved OpenAI model selected in Wemblo. |
| Usage / Limits | Provider-side spend and rate controls. |
Step-by-step instructions
- Open the official OpenAI API dashboard.
- Sign in with a business-controlled account.
- Select or create the intended project.
- Configure provider billing and project access where required.
- Open API Keys and create a project API key.
- Copy the key once and store it securely.
- Open Wemblo -> AI & Automation -> AI Providers.
- Choose OpenAI.
- Paste the key in the protected field.
- Select an approved model.
- Set Wemblo AI limits and business instructions.
- Save and run a test.
- Review OpenAI usage.
- Create a replacement and revoke the old key if rotation is required.
Test and verification
- Save the provider configuration.
- Run a short fictional customer question.
- Confirm the selected model returns a result.
- Review provider usage and Wemblo AI usage.
Common issues and solutions
| Issue | What to Check |
|---|---|
| Key rejected | Correct project key, copied value and project access. |
| Billing error | OpenAI project billing and limits. |
| Model unavailable | Model access and Wemblo model list. |
| Rate limit | OpenAI project limits and request volume. |
Security, privacy, consent, cost and provider notes
- AI-provider charges and Wemblo AI-action usage are separate controls.
- Do not expose provider keys or customer data in screenshots, tickets or client-side code.
- Use human review or handover for sensitive, private, regulated, urgent, high-value or final decisions.
- Do not promise perfect accuracy or guaranteed business outcomes.
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