Use Triggers, Questions, Conditions and Actions

What this guide helps you do

Configure the main flow-node types and map customer input to Wemblo fields and actions.

Who should use it

Workspace owners, managers, automation users and authorized technical users responsible for AI configuration or customer workflows.

Before you begin

• Use the correct workspace and minimum required role.
• Use a business-controlled provider account where applicable.
• Understand provider billing, usage and data settings.
• Use fictional Pakistan test data.
• Define human handover before enabling automatic replies or calls.

Main concepts and fields

Step-by-step instructions

1. Choose the node type.
2. Configure its fields.
3. Map input to stable custom fields.
4. Connect the next node.
5. Add validation.
6. Add fallback for empty/invalid input.
7. Test valid and invalid paths.

Test and verification

1. Run one complete successful path.
2. Run an invalid or failure path.
3. Confirm fields, assignment and logs.
4. Confirm human handover.

Common issues and solutions