Export Data or Request Account Deletion
Export eligible data, remove an individual user's access, or request authorized deletion of a complete Wemblo workspace.
Overview
Individual account removal removes one person's access and does not automatically delete the business workspace. Complete workspace deletion requires verified authority. Export required data first. Wemblo may retain limited billing, tax, fraud, security, consent, suppression, dispute, or legal records. Encrypted backups rotate according to the published process. External providers control their own copies and deletion tools.
Never submit passwords, permanent tokens, private API keys, app secrets, or payment-card details in the request.
Who should use it
Workspace owners, billing users and authorized account users.
Where to find it in Wemblo
Wemblo -> Account Settings / Data Request
Before you begin
- Confirm the correct workspace and account owner.
- Review the current plan, term and usage.
- Use verified billing or privacy contact details.
- Do not send passwords, permanent tokens or payment-card details.
Main concepts and fields
| Concept / Field | Meaning or Use |
|---|---|
| Individual Account Removal | Removes one person's access. |
| Workspace Deletion | Authorized request for the business workspace. |
| Export | Available copy of authorized data. |
| Retention | Limited data kept for lawful or security purposes. |
| Provider Copy | Data controlled separately by an external provider. |
Step-by-step instructions
- Open Wemblo -> Account Settings / Data Request.
- Confirm the correct workspace and authorized account.
- Review the current status, term, usage or request type.
- Enter or select the required information.
- Review price, effective date, consent or retention effects.
- Submit or save.
- Complete verification where required.
- Confirm the result and keep the reference.
Test and verification
- Complete one successful path with fictional data.
- Complete one invalid, failure or permission path.
- Confirm the result appears in the correct workspace and module.
- Confirm the correct person or team can review and continue the work.
Common issues and solutions
| Issue | What to Check |
|---|---|
| Change is not active | Workspace, effective date, payment verification or manual review. |
| Usage looks incorrect | Base allowance, add-on allowance, provider usage and reset date. |
| Request cannot be completed | Account authority, required verification and outstanding billing/security review. |
| Notification is missing | Billing contact, email, app notification and spam folder. |
Security, privacy, consent, cost and provider notes
- Use only data the business is authorized to process.
- External provider charges, policies, approvals, limits and availability remain separate.
- Do not expose passwords, API keys, tokens, webhook secrets, payment credentials or private customer data.
- Use human review for sensitive, regulated, urgent, financial or final decisions.
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