Request Add-ons & Extra Capacity
Request additional Facebook or Instagram publishing, contacts, conversations, storage, AI, agents, workspaces, channels, campaigns, or developer capacity.
ELIGIBILITY
Free Forever must upgrade to Essential before requesting standard capacity add-ons.
Essential, Professional, and Business can request supported packs.
Enterprise capacity is normally defined in the custom order.
LAUNCH PROCESS
- Open Add-ons and Extra Capacity.
- Select the current workspace and paid plan.
- Choose the pack types and quantities.
- Identify the allocation target such as a Facebook Page, Instagram account, workspace, number, inbox, or endpoint.
- Review the estimated amount.
- Submit the request.
- Wemblo reviews eligibility and technical capacity.
- Review the quotation, invoice, or verified payment link.
- Complete payment.
- Wait for authorized manual limit provisioning and activation confirmation.
IMPORTANT RULES
- Submitting the form does not create a charge or activate capacity.
- Monthly activity packs reset monthly and do not roll over unless the accepted order states otherwise.
- The standard 20 percent yearly-plan discount does not automatically apply to add-ons.
- Third-party provider charges remain separate.
- Removing an add-on should restrict new usage above the reduced limit rather than silently delete existing data.
POPULAR PACKS
Facebook Publishing Pack: +10 publications for one selected Page for $1 per month per quantity.
Instagram Publishing Pack: +10 publications for one selected account for $1 per month per quantity.
Contact Pack: +1,000 active contacts for $1 per month.
Conversation Pack: +5,000 monthly conversations for $1 per month.
Storage Pack: +1 GB for $1 per month.
AI Actions Pack: +100 monthly AI actions for $1 per month.
Additional Agent: +1 user for $1 per month.
Additional Workspace: +1 workspace for $2 per month.
Additional WhatsApp Business Number: +1 connection for $2 per month.
The public Add-ons page is the controlling current catalogue.
Who should use it
Workspace owners, billing users and authorized account users.
Before you begin
- Confirm the correct workspace and account owner.
- Review the current plan, term and usage.
- Use verified billing or privacy contact details.
- Do not send passwords, permanent tokens or payment-card details.
Main concepts and fields
| Concept / Field | Meaning or Use |
|---|---|
| Pack | Additional capacity per quantity. |
| Quantity | Number of packs requested. |
| Allocation Target | Workspace, social handle, number or other selected resource. |
| Estimate | Amount shown before review. |
| Quotation | Confirmed price and terms. |
Test and verification
- Complete one successful path with fictional data.
- Complete one invalid, failure or permission path.
- Confirm the result appears in the correct workspace and module.
- Confirm the correct person or team can review and continue the work.
Common issues and solutions
| Issue | What to Check |
|---|---|
| Change is not active | Workspace, effective date, payment verification or manual review. |
| Usage looks incorrect | Base allowance, add-on allowance, provider usage and reset date. |
| Request cannot be completed | Account authority, required verification and outstanding billing/security review. |
| Notification is missing | Billing contact, email, app notification and spam folder. |
Security, privacy, consent, cost and provider notes
- Use only data the business is authorized to process.
- External provider charges, policies, approvals, limits and availability remain separate.
- Do not expose passwords, API keys, tokens, webhook secrets, payment credentials or private customer data.
- Use human review for sensitive, regulated, urgent, financial or final decisions.
Last reviewed: