Test AI in English, Urdu, Roman Urdu and Mixed Language

What this guide helps you do

Test Wemblo AI language understanding, tone, names, numbers, prices and handover across common Pakistani customer-language patterns.

Who should use it

Workspace owners, managers, automation users and authorized technical users responsible for AI configuration or customer workflows.

Before you begin

• Use the correct workspace and minimum required role.
• Use a business-controlled provider account where applicable.
• Understand provider billing, usage and data settings.
• Use fictional Pakistan test data.
• Define human handover before enabling automatic replies or calls.

Main concepts and fields

Step-by-step instructions

1. Prepare representative questions in each language.
2. Include spelling variations and incomplete messages.
3. Test names, dates, PKR amounts and +92 numbers.
4. Test translation and tone.
5. Test unknown and sensitive questions.
6. Confirm handover works in each language.
7. Record approved examples.

Test and verification

1. Check meaning is preserved.
2. Check names and amounts are unchanged.
3. Check the reply tone is polite and natural.
4. Check unsupported claims are not added.

Common issues and solutions