Appointment Availability, Reminders & Changes
Manage PKT working days, slots, buffers, reminders, rescheduling, cancellation, and status updates.
Manage Availability, Reminders, Rescheduling & Cancellation
Define working days, intervals, slot duration, booking limits, and buffers. Use approved templates for confirmation, reminders, rescheduling, and cancellation. Test timezone, conflicts, duplicate bookings, and status-triggered messages.
Who should use it
Workspace owners, operations teams, sales users and authorized technical users.
Where to find it in Wemblo
Wemblo -> Automations -> Appointment Booking
Before you begin
- Use the correct workspace and authorized role.
- Prepare fictional Pakistan test data.
- Confirm connected provider accounts where required.
- Define who approves price, stock, booking, payment or final status.
Main concepts and fields
| Concept / Field | Meaning or Use |
|---|---|
| Service | Bookable offering. |
| Availability | Permitted time slots. |
| Duration | Length of booking. |
| Reminder | Scheduled customer notification. |
Step-by-step instructions
- Open Wemblo -> Automations -> Appointment Booking.
- Define one business purpose and owner.
- Create or select the required configuration.
- Enter the required fields and mappings.
- Connect the approved provider or resource where needed.
- Add validation, confirmation and human review.
- Save.
- Run a fictional end-to-end test.
- Review logs, status and customer notification.
Test and verification
- Complete one successful path with fictional data.
- Complete one invalid, failure or permission path.
- Confirm the result appears in the correct workspace and module.
- Confirm the correct person or team can review and continue the work.
Common issues and solutions
| Issue | What to Check |
|---|---|
| Configuration does not save | Required fields, validation, permission and active workspace. |
| External action fails | Credential, provider status, endpoint or field mapping. |
| Duplicate record or action | Event ID, idempotency, retries and existing record. |
| Customer notification is missing | Template, channel connection, status transition and contact details. |
Security, privacy, consent, cost and provider notes
- Use only data the business is authorized to process.
- External provider charges, policies, approvals, limits and availability remain separate.
- Do not expose passwords, API keys, tokens, webhook secrets, payment credentials or private customer data.
- Use human review for sensitive, regulated, urgent, financial or final decisions.
Last reviewed:

