Configure Your Business Profile

Complete the business identity used across workspace settings, customer communication and connected workflows.

What this guide helps you do

Complete the business identity used across workspace settings, customer communication and connected workflows.

Where to find it

Open the workspace settings and select Business Profile or the equivalent visible profile section.

Configure the Profile

  1. Open Business Profile.
  2. Enter the legal or public business name.
  3. Upload an approved logo.
  4. Select Pakistan and PKT.
  5. Add the public phone, website and address.
  6. Set business and support hours.
  7. Choose the default language where available.
  8. Save and review the profile.

Accuracy Rules

  • Use a number the business controls.
  • Use the same public name across provider accounts where required.
  • Keep hours current.
  • Use correct country codes.
  • Do not publish a private home address unless the business chooses to do so lawfully.

How the Profile Is Used

  • Workspace identity
  • Templates and customer messages
  • Appointments and forms
  • Campaign sender context
  • Invoices or commercial records where applicable
  • Connected provider business profiles

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