Campaigns & Publishing Overview

Learn how to create Wemblo broadcasts, email campaigns, Facebook and Instagram posts, comment automation, audiences, and follow-up.

Overview

WhatsApp broadcasts, email campaigns, audiences, social scheduling, comments, replies, consent, and analytics

Chapter purpose

This chapter explains how authorized Wemblo users create, test, launch, monitor, and follow up on permission-based campaigns and social publishing.

Chapter contents

  1. Campaigns and Publishing Overview
  2. Create a WhatsApp Broadcast Campaign
  3. Create an Email Campaign
  4. Select Contacts, Segments, and Audiences
  5. Map Variables and Personalize Messages
  6. Schedule Facebook Posts
  7. Schedule Instagram Posts
  8. Automate Social Comments and Replies
  9. Manage Consent, Opt-Outs, and Suppression
  10. Review Campaign Status and Analytics
  11. Assign and Follow Up on Campaign Replies
  12. Campaign and Publishing Troubleshooting

What this guide helps you do

Choose the correct channel, sender, audience, content, schedule, reply owner, and measurement approach for a customer-engagement campaign.

Main concepts and fields

CampaignPlanned communication to a selected audience.
BroadcastOne message sent to multiple eligible contacts.
Social PublicationOne successful post to one connected destination.
AudienceContacts or segments selected for the campaign.
Reply OwnerTeam or agent responsible for responses.

Step-by-step instructions

  1. Define the campaign goal and channel.
  2. Confirm the sender, provider account, consent, and Wemblo capacity.
  3. Choose or build the audience.
  4. Create approved content and personalization.
  5. Send a controlled test.
  6. Schedule in Pakistan Standard Time or send now.
  7. Monitor status, assign replies, and create follow-up.

Common issues and solutions

Campaign cannot startCheck sender, audience, template, required fields, schedule, and plan limit.
Replies are missedCheck Smart Inbox routing and assignments.
Metrics are unclearReview each provider's metric definition before comparing results.

Who should use it

Marketing users, sales teams, workspace managers and authorized campaign operators.

Where to find it in Wemblo

Wemblo -> Marketing -> Campaigns

Before you begin

  • Use the correct workspace and connected channel.
  • Confirm audience consent and provider eligibility.
  • Prepare fictional test contacts and approved content.
  • Assign a person or team to handle replies.

Test and verification

  1. Complete one successful path with fictional data.
  2. Complete one invalid, failure or permission path.
  3. Confirm the result appears in the correct workspace and module.
  4. Confirm the correct person or team can review and continue the work.

Security, privacy, consent, cost and provider notes

  • Use only data the business is authorized to process.
  • External provider charges, policies, approvals, limits and availability remain separate.
  • Do not expose passwords, API keys, tokens, webhook secrets, payment credentials or private customer data.
  • Use human review for sensitive, regulated, urgent, financial or final decisions.

Last reviewed: