Campaigns & Publishing Overview
Learn how to create Wemblo broadcasts, email campaigns, Facebook and Instagram posts, comment automation, audiences, and follow-up.
Overview
WhatsApp broadcasts, email campaigns, audiences, social scheduling, comments, replies, consent, and analytics
Chapter purpose
This chapter explains how authorized Wemblo users create, test, launch, monitor, and follow up on permission-based campaigns and social publishing.
Chapter contents
- Campaigns and Publishing Overview
- Create a WhatsApp Broadcast Campaign
- Create an Email Campaign
- Select Contacts, Segments, and Audiences
- Map Variables and Personalize Messages
- Schedule Facebook Posts
- Schedule Instagram Posts
- Automate Social Comments and Replies
- Manage Consent, Opt-Outs, and Suppression
- Review Campaign Status and Analytics
- Assign and Follow Up on Campaign Replies
- Campaign and Publishing Troubleshooting
What this guide helps you do
Choose the correct channel, sender, audience, content, schedule, reply owner, and measurement approach for a customer-engagement campaign.
Main concepts and fields
| Campaign | Planned communication to a selected audience. |
|---|---|
| Broadcast | One message sent to multiple eligible contacts. |
| Social Publication | One successful post to one connected destination. |
| Audience | Contacts or segments selected for the campaign. |
| Reply Owner | Team or agent responsible for responses. |
Step-by-step instructions
- Define the campaign goal and channel.
- Confirm the sender, provider account, consent, and Wemblo capacity.
- Choose or build the audience.
- Create approved content and personalization.
- Send a controlled test.
- Schedule in Pakistan Standard Time or send now.
- Monitor status, assign replies, and create follow-up.
Common issues and solutions
| Campaign cannot start | Check sender, audience, template, required fields, schedule, and plan limit. |
|---|---|
| Replies are missed | Check Smart Inbox routing and assignments. |
| Metrics are unclear | Review each provider's metric definition before comparing results. |
Who should use it
Marketing users, sales teams, workspace managers and authorized campaign operators.
Where to find it in Wemblo
Wemblo -> Marketing -> Campaigns
Before you begin
- Use the correct workspace and connected channel.
- Confirm audience consent and provider eligibility.
- Prepare fictional test contacts and approved content.
- Assign a person or team to handle replies.
Test and verification
- Complete one successful path with fictional data.
- Complete one invalid, failure or permission path.
- Confirm the result appears in the correct workspace and module.
- Confirm the correct person or team can review and continue the work.
Security, privacy, consent, cost and provider notes
- Use only data the business is authorized to process.
- External provider charges, policies, approvals, limits and availability remain separate.
- Do not expose passwords, API keys, tokens, webhook secrets, payment credentials or private customer data.
- Use human review for sensitive, regulated, urgent, financial or final decisions.
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