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Account Setup

This guide explains how to set up your Wemblo account for your business.

Step 1: Log in to Wemblo

Open your Wemblo app URL and log in using the account details provided by your business owner, admin, or Wemblo support team.

If you are the business owner, you may receive your login details after your subscription or onboarding is completed.

Go to your business settings and complete the profile information.

Recommended details:

Use the same business identity that your customers already recognize.

Add the people who will manage WhatsApp conversations and leads.

Common team roles:

Role	Recommended Use
Owner	Full business/account access
Admin	Settings, team, templates, campaigns, and reports
Manager	Team monitoring, assignment, and lead follow-up
Agent	Reply to customers and update conversations
Viewer	View-only access for reporting or supervision

Only give admin access to trusted staff.

Set your business hours so customers receive the correct reply during working and non-working hours.

Example:

You can use after-hours automation to inform customers that your team will reply during working hours.

Before connecting WhatsApp, prepare:

If you are not technical, ask your business admin, developer, or Wemblo support team to help with this step.

Before going live, test: